Crisis Specialist

Website Memorial Health


Conducts mental health crisis assessments and crisis intervention for persons of all ages seeking emergency psychiatric services in a hospital emergency department as part of the Psychiatric Response Team.  Assesses patients’ level of suicide/harm risk and obtains any available collateral information to determine the most appropriate level of care in consultation with ED providers and psychiatrists.  Consults and coordinates with medical staff in the ED and inpatient behavioral health unit to ensure patient needs are being appropriately addressed as a healthy disposition plan is created.  Coordinates and facilitates admission to inpatient units, when clinically appropriate.  For those clients admitted at an MHS facility, completes insurance pre-certification and ensures that all necessary legal paperwork is completed accurately.  Working with a client in the least restrictive environment is promoted.  Assists in coordinating the outpatient care of patients who are not in need of inpatient care and engages patients in developing their safety plan to help them manage future crises.  Completes clinical documentation within the electronic health record for all patients that are assessed.

Employee will adhere to the Memorial Health (MH) Code of Conduct, the MH Ethics and Corporate Compliance Plan, MBHC policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.



Bachelor’s degree in Social Work, Psychology, Counseling or closely related human service field from accredited university or meets the requirements of an MHP as defined by the Illinois Department of Human Services is required.
Master’s degree in Social Work, Psychology, Counseling or closely related human service field from an accredited university is preferred.

Prior experience working in mental health, crisis and/or hospital settings is preferred.
Other Knowledge/Skills/Abilities:

Ability to pass background check and drug test required

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