Did you know you can talk to someone 24/7 about your Canvas questions? Click the Help button inside Canvas (in the bottom left corner). This includes the toll-free number, live chat and links to self-learning options. All available free to use. Try this option first!

Try this option first!

If you are needing assistance and are not part of the College of Social Work, please contact your college’s instructional designer or the Office of E-Learning here.

As always, if you have any issues or questions about these resources, please contact Jason Johnston. He is available for Canvas tech support at the following contact points and training/consultation by appointment. Click here to see Jason’s Video Tutorials and e-Learning Lunch archives directed toward faculty and instructors. 

677 Patterson Office Tower

859-257-4403

jasonpauljohnston@uky.edu

University of Kentucky On-Campus Support and Resources

Below are a number of resources available to the College of Social work Faculty and Staff. They are here to help and very friendly, even if you just want to stop by and see what help and resources they have available.

Academic Technologies and Faculty Engagement

Purpose

  1. Support and guidance of online course development and implementation.
  2. Consultation (for fully online, hybrid, MOOC, technology, etc.).
  3. Review of online courses (before, during, and/or after the course has launched).
  4. Funding opportunities for online course development.
  5. Partnership with CELT and other campus teams that support faculty.

Contact

For more instructional design questions, contact: sarah.asher@uky.edu | (859) 257-8239

For more Canvas / technical issues contact: buddyhall@uky.edu | (859) 257-9046

Faculty Media Depot

http://www.uky.edu/elearning/Faculty-Media-Depot

What they do: Help Faculty Create Media Content

What is available:

  • Production room with Broadcast quality video recording / production
  • Either training or hands-on help (within reason)
  • Lightboard
  • Some computers
  • Room with sound isolation and mic for voice overs

Contact

Location: M.I. King Science Library, room 213H
Hours: 9 a.m.-4:30 p.m. M-F
Phone: (859) 218-5574
Email: fmd@g.uky.edu.
or the manager Alex Cutadean alex.cutadean@uky.edu

Media Depot at the HUB (William Library Basement)

http://www.uky.edu/ukat/mediadepot

What they do:

Provide media creation space and resources

What is available:

  • Presentation, audio recording and green screen rooms
  • Many Mac and PC computers
  • Mostly for student use – schedule the rooms ahead of time

Contact

Faculty can request a tour by contacting KirkLaird@uky.edu or Tom.Dolan@uky.edu
Phone Number: (859) 323-1105

Center for the Enhancement of Learning and Teaching (CELT)

http://www.uky.edu/celt/

What they do:

Pedagogical Consultation and Workshops

Contact

e-mail celt@uky.edu
or in person at 518 King Building (Science Library)