DSW Showcase Student Presentation

Erica Magnani

MHA, LMSW, Doctor of Social Work Candidate

Digital Storytelling as a Pedagogical Tool in Social Work Education: Evidence to Action

Concentration - Social Work Education

Abstract

This presentation explores the transformative potential of Digital Storytelling (DST) in preparing social work students for technology-mediated practice. As digital platforms become integral to social work, students must develop digital empathy and communication skills to effectively engage with clients in virtual environments. Drawing on findings from a systematic literature review and a conceptual framework, the presentation highlights how DST fosters critical skills such as empathy, cultural competence, and digital literacy. The systematic review synthesized recent studies (2018–2024) demonstrating DST’s effectiveness in enhancing student creativity, collaboration, and advocacy skills while addressing challenges such as technological barriers and student apprehension. The conceptual framework builds on experiential learning theory and digital literacy principles, positioning DST as a pedagogical tool that bridges traditional teaching methods with the demands of digital practice. The Practice Application Paper builds on these findings by offering actionable strategies for integrating DST into social work curricula. This includes addressing implementation challenges, fostering long-term skill development, and preparing students to meet the demands of contemporary digital practice. Attendees will gain insights into the practical applications of DST, research gaps, and its implications for social work education, practice, and policy.

Biography

Erica Magnani is an accomplished healthcare administration and social work education professional specializing in mentorship, program development, and digital learning innovations. She holds a Master of Healthcare Administration and a Master of Social Work and is completing a Doctor of Social Work (DSW, Education Track), expected in May 2025.

As a Practicum Supervisor at HearMe, she oversees the professional development of over 40 MSW interns, designing training in mental health support, stigma reduction, crisis intervention, and digital communication skills. Her work expands access to emotional support for underserved communities, focusing on older LGBTQ adults.

Her capstone research explores digital storytelling (DST) as a pedagogical tool, emphasizing its role in enhancing digital empathy, communication skills, and competency in technology-mediated practice. She addresses the need to prepare social workers for an evolving, technology-driven field by integrating experiential learning with digital engagement.

Erica’s career spans Medicare Advantage operations, case management, and program development, with a focus on improving service delivery and training future professionals. At Primary PartnerCare, she helped implement workflow strategies that improved patient outcomes, contributing to the organization’s top-ranking Medicare Shared Savings Program quality score in New York.

With expertise at the intersection of education, healthcare, and digital innovation, she is committed to advancing social work education, mentoring emerging practitioners, and driving equity-focused teaching models.