Leadership Strategies for New Supervisors on Leading a Diverse Workforce
It is said that people spend more time at work than they do at home. According to the U.S. Bureau of Labor Statistics on average, people spend one-third of their life at work (BLS 2022). Having a poor experience in the workplace leads to turnover, decreased productivity, disengaged employees, and poor customer service.
Leading others can be difficult, and most times leaders supervise by the way they were led or have no supervisory training at all. This capstone product provides three distinct scholarly articles that address leadership strategies for new supervisors in leading a diverse workforce.
Product one is a systematic literature review that examined leadership frameworks that promote job satisfaction and retention of healthcare employees. Product two consists of a conceptual framework for cross-cultural supervision, that promotes employee engagement and retention. Product three focuses on leadership training and the importance of the supervisor-supervisee relationship.