Addressing the Systemic Oppression of the Mental Health Workforce: Utilizing Tenets of Emotional Intelligence to Liberate Burnt-Out Providers
Humans manage healthcare systems, and all systems change the experience and acknowledgment of systematic errors. Fortunately, for the most prominent life-preserving system in the world – the United States Healthcare System, human error is the beginning of creativity and change. The mental healthcare system and its workforce are desperate to create an effective burnout remediation program.
Burnout affects an individual’s quality of life and impacts an organization’s treatment outcomes. The phenomenon is commonly addressed through minimization or, worse, a professionally acceptable experience in the mental health field. Current prevention and remediation efforts rely heavily on self-care practices while ignoring the organization’s contributory role in burnout causality.
The system highlights an error in organizational responsibility to address burnout as its latter approach, focused on individual self-care accountability, has drastically failed. This capstone presentation synthesizes decades of research on burnout, emotional intelligence, and organizational leadership practices to support the development of burnout remediation programs across the mental health profession.