Student Success Resources


 

Click on a heading below – you can always find these resources on the “Student Resources” tab to the left

 

 


 UK / College of Social Work Policies

 

The following policies, links, and clarifications are not exhaustive. Not every policy will be listed here. Please check in your syllabus for more information and if you have any questions or concerns ask your instructor or adviser.

College of Social Work Policies

University of Kentucky Policies

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RESOURCE CONTACT
Accessibility & Disability Resources Disability Resource Center
725 Rose Street MDS Bldg Suite 407 40536-0082
voice: 859-257-2754
fax: 859-257-1980
e-mail: drc@uky.edu Web: www.uky.edu/DRC or University of Kentucky Disability Resource Center or Click here for disability resources at UK
Health and Mental Health Services Click here for Free Mental Health Resources Available to UK Students

Note: some resources may not be available to all students (depending on enrollment status and paid health fees)

UK Healthcare Student Servicesvisit the website for questions about eligibility or call 859-218-3225 regarding Health Fee status

UK Counseling Center provides confidential, psychological counseling for eligible students.  

Academic Support Services Transformative Learning center for academic coaching, academic preparation & placement, drop-in peer tutoring (the Study) and presentation help.

UK Writing center assisting with the process of composing and communicating in writing, speaking, and multimedia projects across the curriculum.

UK Student Account Services/Student Billing

 

Student Account Services, 18 Funkhouser Building, Lexington, KY  40506-0054

Phone: (859) 257-3406 Monday – Friday 8 a.m. – 4:30 p.m. Fax: (859) 257-9590

E-mail: studentaccts@lsv.uky.edu

Hours:  Monday – Friday 8 a.m. – 4:30 p.m. ET, excluding University holidays

Non-Discrimination Statement and Title IX Information Non-Discrimination Statement and Title IX Information

The University of Kentucky faculty are committed to supporting students and upholding the University’s non-discrimination policy.

Discrimination is prohibited at UK. If you experience an incident of discrimination we encourage you to report it to Institutional Equity & Equal Opportunity (IEEO) Office, 13 Main Building, (859) 257-8927.

Acts of Sex- and Gender-Based Discrimination or Interpersonal Violence:

If you experience an incident of sex- or gender-based discrimination or interpersonal violence, we encourage you to report it. While you may talk to a faculty member or TA/RA/GA, understand that as a “Responsible Employee” of the University these individuals MUST report any acts of violence (including verbal bullying and sexual harassment) to the University’s Title IX Coordinator in the IEEO Office. If you would like to speak with someone who may be able to afford you confidentiality, the Violence Intervention and Prevention (VIP) program (Frazee Hall – Lower Level), the Counseling Center (106 Frazee Hall), and the University Health Services are confidential resources on campus.

Office of Basic Needs The Community of Concern Team has services across campus available to address students’ immediate, basic needs regarding food and housing. Click here for Basic Needs Assistance contact information
Violence Interventions and Prevention (VIP) Center From the VIP Center: We lead, support, and sustain a culture of accountability to eliminate violence and oppression at UK. We create safe spaces for people to be heard, while also speaking for those who have been silenced.
Office of LGTBQ* Resources LGBTQ* Resources is University of Kentucky’s central hub for accessing information, groups, and services related to diverse sexual orientations and gender identities.
Office for Institutional Diversity Office for Institutional Diversity
Library Resources and Help Visit the campus library site here https://libraries.uky.edu/ (or through Canvas help menu on the left). Use the “Ask Us” or “Chat with a librarian” for a specific resource or research questions here: Ask a UK Librarian
UK Social Work Website: UK College of Social Work Website (click here for the college staff and faculty directory)
Technical and IT Support
Canvas Help Contact Canvas Support 24/7

Chat, phone, or knowledge guide support. In Canvas, click on the Question Mark on the bottom left corner of the global menu.

Canvas Student Support Hotline: 1-844-480-0838

Canvas Student Support Live Chat

MSW Online Tech Support For technical assistance in the MSW fully online courses only, please contact the Personal Support Center (PSC). The PSC is available 24/7: 1-833-358-1721 or email UKY@personalsupportcenter.com
UKIT Service Desk (Campus IT) For login, email or other campus technologies support, contact the campus Service Desk 24/7 859-218-help, email: 218help@uky.edu or visit: https://www.uky.edu/ukit/help
College of Social Work IT For College-specific enrollment issues or other technology, support contact Gary Trumble: trumble@uky.edu or (859) 257-6662
Canvas Browsers The recommended browsers versions change from time to time. Go to this canvas link to see any updates. Oftentimes the browser version can be the cause of some issues. Which Browsers Does Canvas Support?
UK Recommended Hardware and Software Click here for the most up to date recommendations for computer hardware (laptops, tablets) and software: UK ITS Student Hardware and Software Guidelines
Software Downloads Software is available free of charge or at a reduced rate for both Mac and PC, visit https://download.uky.edu/ (Use your LinkBlue ID to sign in)
Student Media Depot The William T. Young Library Hub Media Depot provides students; access to recording and editing equipment with specialized multimedia software, and technical support for the development of academic media projects. UKIT Media Depot Phone Number: (859) 323-1105

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 Mental Health Resources

College life can be stressful, and sometimes life gets overwhelming. In UK College of Social Work, we are committed to helping you know you are not alone. If you require help, UK has a variety of resources here: Mental Health Resources for UK Students including the UK Counseling Center which can be reached at 859-257-8701 to schedule a same-day walk-in crisis appointment. A faculty or staff member can even walk with you to the counseling center if needed.

If you are worried about yourself or a friend, call National Suicide Prevention Lifeline at 1-800-273-8255 or text “Go” to Crisis Text Line 741-741. Both services are available 24 hours a day.

TrevorLifeline for GLBTQ support is 1-866-488-7386.

Translifeline, a crisis line for trans people run by trans people is available at 877-565-8860.

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 Canvas Help for Students

New to Canvas?

Canvas Help ArrowDid you know you can talk to someone 24/7 about your Canvas questions?  Click the HELP button inside Canvas (in the bottom left corner).  This includes the toll-free number, live chat, and links to self-learning options.  All available and free to use. Click here for Canvas accessibility information.


Watch this video below for a quick overview for Students


Click these links for more online tutorials:

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 Zoom Help for Students

Zoom is an online, real-time video conferencing tool (like Skype, Google Hangouts or Facetime) that has replaced Adobe Connect here at the University of Kentucky. For your hybrid or online class, you may be expected to have a device and sufficient internet bandwidth that can access a Zoom conference. The best way to tell is simply to try it out using the video guide below.

Click here for specific Zoom accessibility information.

If you have problems or questions regarding your equipment, please see the PC/Apple system requirements page at Zoom. If you would like to connect via a mobile device, please refer to the Zoom mobile getting started page here.


Test out your Zoom connecting using the steps in the video below and this link: https://zoom.us/test

 

 

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 Turnitin Help for Students

Turnitin is a tool used in Canvas to check student work for plagiarism and originality. As Turnitin adds an extra step, the first time using it may be challenging. Please watch the video below first and then follow the links for further help. Click here for Turnitin specific accessibility information. Contact your instructor if you have any problems.


 

 

Click these links for online tutorials:

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 Video Assignment Help

Instructors may expect students to record videos of themselves as part of a discussion board or to turn in as an assignment. Students should be able to do this with any webcam-enabled computer or smartphone. Please consider the University of Kentucky hardware and software recommendations here.

You can record a simple video of just your webcam directly in Canvas:

For your assignments, you may need to use Zoom to record yourself, yourself and a partner, and/or a presentation.

Watch below for instructions on “How to Record and Save a Video in Zoom” – Some of our courses will expect you to team-up with a classmate and record the video of you talking

Watch below for instructions on “How to Screen Record in Zoom” – This would be for recording a presentation (using PowerPoint, etc.)

In a second step, you will need to be able to upload the file to Canvas:

 

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